Hi, everyone. MySpace just sent us a list of the best Customer Care addresses to use, along with a little advice....

First, our contact said that getting help quickly depends a lot on using the correct address (it eliminates a layer). He wrote, "I can’t stress enough that attempting to report an issue to the inappropriate address, hoping one might have less traffic than another or might be more closely monitored, will only result in delaying a response and resolution. Feel free to post this list for your users. If they use these correctly, they'll have the inside track on reporting to customercare@myspace.com because it’s simply one less step...."

Copyright Issues
copyrightagent@myspace.com

Parent Issues Involving their Children
parentcare@myspace.com

Harassment / Cyberbully Reports
cyberbullyreport@myspace.com

Imposter Profiles
imposterreport@myspace.com

Underage User Reports
underagereport@myspace.com

Music Profile Issues
musicsupport@myspace.com

Spam Reports
spamreport@myspace.com

Using these addresses correctly will probably get you just as fast - if not faster - action as reporting to us here in the forum. Good luck with it all,
Anne
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Anne Collier
BlogSafety co-director