hi5---i cannot login into my hi5 account!!!!help please

[Replies: 26]
hi
since two days that i cant log into my hi5 acount
i dont know why
i've tryed to log with firefox, IE6 and opera but it was the same

when i try to log into hi5 it gives me the folowing message:

-error, your user name orpassword are incorrect

i've tryed to use the function "forget your password"

but it appears another error ( i've tryed in 5 diferent computers)

can someone please help me?

(i am portugues,so i can have a few mistakes in the post)

--
Edited by Gonkaro at 06/22/2007 4:23 AM
Last Post Mar 10, 2012 4:52 AM by: ibrahimyahkub
ibrahimyahkub
Posts: 1
From: hi
Registered: 3/10/12
(27 of 27)

Re: hi5---i cannot login into my hi5 account!!!!help please

Mar 10, 2012 4:52 AM
hello:_|
Sergiox
Posts: 1
From: Lima
Registered: 1/11/09
(26 of 27)

Re: hi5---i cannot login into my hi5 account!!!!help please

Jan 11, 2009 4:54 PM
Hola que tal?
Quiero q me ayuden porfavor! no puedo ingresar a mi cuenta de hi5 que es sergio1476o@hotmail.com lo q pasa es que me hackearon y cancelaron mi cuenta que hago para reestablecerla ayudenme...


contactar con sergio1476o@hotmail.com

cuenta de hi5 hackeada = sergio1476o@hotmail.com

Muchas gracias

Sergio /
Maureen
Posts: 667
Registered: 6/13/07
(25 of 27)

Re: hi5---i cannot login into my hi5 account!!!!help please

Jan 10, 2009 3:05 PM
Hi Shericka, We can't answer tech support Qs, but you're welcome to post your question for other Hi5 users here. You can also contact Hi5 at help@hi5.com, or visit their Help page.

Thanks,
Maureen

~
Maureen Kochan
ConnectSafely community manager

shericka
Posts: 1
Registered: 1/9/09
(24 of 27)

Re: hi5---i cannot login into my hi5 account!!!!help please

Jan 9, 2009 4:32 PM
i cannot login into my hi5 account could some one please help me since last week i have been logging in i type in every thing just the way i did when i first joined hi5 could some one please help me?

--
Edited by shericka at 01/09/2009 4:38 PM
رهيب
Posts: 3
Registered: 6/2/08
(23 of 27)

Re: hi5---i cannot login into my hi5 account!!!!help please

Jun 2, 2008 2:55 AM
im not cancell my account help please
رهيب
Posts: 3
Registered: 6/2/08
(22 of 27)

Re: hi5---i cannot login into my hi5 account!!!!help please

Jun 2, 2008 2:51 AM
i cannot login into my hi5 account!!!!help please
Maureen
Posts: 667
Registered: 6/13/07
(21 of 27)

Re: hi5---i cannot login into my hi5 account!!!!help please

May 8, 2008 8:51 AM
Welcome Willow, I'd like to help but we're not part of Hi5. Contact Hi5 at help@hi5.com, and come back to use our forum for any safety-related questions or comments.

Good luck,

Maureen

~
Maureen Kochan
ConnectSafely forum manager
willow
Posts: 1
From: sarasota florida
Registered: 5/8/08
(20 of 27)

Re: hi5---i cannot login into my hi5 account!!!!help please

May 8, 2008 3:06 AM
hi i cant not log into my hit 5 account. it sends me to a strange page saying site under construction but i still get notification from hi5 when some one posts a comment on my page are anything else.
so seems like its only under construction for me. am i doing anything wrong? help thanks
Ka
Posts: 18
From: Fortaleza
Registered: 3/29/08
(19 of 27)

Re: hi5---i cannot login into my hi5 account!!!!help please

Apr 10, 2008 8:53 AM
Alguem resolveu o problema ? Does anybody solve this matter ? Please, send the soluctions
chimetashi
Posts: 1
Registered: 4/9/08
(18 of 27)

Re: hi5---i cannot login into my hi5 account!!!!help please

Apr 9, 2008 7:45 AM
hi its been quite long time that i haven't touch the mail or the hi5 but now i dont understand that i cant open my account at all even though i type the same old hi5 account and password but still dosent work... so accounrding to this reason could you plz help ... that would be soo nice
chime tashi ...
beautifullx
Posts: 1
From: dominica
Registered: 12/11/07
(17 of 27)

Re: hi5---i cannot login into my hi5 account!!!!help please

Dec 11, 2007 3:59 PM
i need directions to login please
Maf
Posts: 2
Registered: 7/9/07
(16 of 27)

Re: hi5---i cannot login into my hi5 account!!!!help please

Jul 10, 2007 5:26 AM
Obrigado ExitRitual,

Tambem já enviei um mail para Hi5 a dizer que não conseguia fazer o Login e que o atalho de "recuperar a password" ou "esqueci a password" não funciona, pedem desculpa mas não é posseivle.... responderam a pediram desculpa e tal e que quando fosse possivel verificavam o problema...Mas enfim até hoje, talvez há mais de um mês que estou à espera!
exitRitual
Posts: 5
Registered: 7/9/07
(15 of 27)

Re: hi5---i cannot login into my hi5 account!!!!help please

Jul 10, 2007 5:16 AM
Peça para o ajudarem, tal como o Gonkaro disse o melhor é fazer um post aqui, mas em Ingles. =P Pelo que vejo, parece que o problema só afecta a rede portuguesa, já que só vejo portugueses a queixarem-se... o_O Eu estou a ver se me resolvem o problema, tanto da parte do Hi5, como de users deste forum que possam ajudar. Boa sorte. =]
Maf
Posts: 2
Registered: 7/9/07
(14 of 27)

Re: hi5---i cannot login into my hi5 account!!!!help please

Jul 9, 2007 7:43 AM
Gonkaro e exitritual.

Unhappily I have the same problem, I don't get to do the login and much less to cancel my acount.
this already happens has more than one month and the help desk of the hi5 didn't help.
PLEASE HELP ME

PS. se falarem em Português melhor:)
Gonkaro
Posts: 7
Registered: 6/22/07
(13 of 27)

Re: hi5---i cannot login into my hi5 account!!!!help please

Jul 9, 2007 4:31 AM
devem ter mandado um email ao hi5
nao sei que fizeram os daqui
mas resolveu-se
pede para te tentarem ajdar talvez ajudem

cumps
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