I have a problems

[Replies: 3]
I am having problems to acess hi5. Appear this message and when i clicked to send me the password by email, i didnt receive it, please help me

ERROR´
"Access to your account has been temporarily restricted because your account may be at risk for unauthorized use. You will need to provide us with a new password before you can log in to hi5.

To change your password and secure your account, please click here. By clicking the link you will be sent an email at ocurrencias@hotmail.com that will provide instructions on changing your password. In case you no longer use that email id, please contact Customer Support directly.

We regret any inconvenience this may cause. Be assured that we at hi5 are committed to safeguarding the security of our member's accounts."
Last Post Apr 9, 2008 8:47 AM by: Maureen
Maureen
Posts: 667
Registered: 6/13/07
(4 of 4)

Re: I have a problems

Apr 9, 2008 8:47 AM
Hi Kalomita, You can email Hi5 at help@hi5.com. (You've reached ConnectSafely, a nonprofit organization that helps families with Internet-related safety issues.)

Also, check out Hi5's Help page in English or Spanish.

All the best,

Maureen

~
Maureen Kochan
ConnectSafely forum manager

kalomita
Posts: 2
From: cali
Registered: 4/9/08
(3 of 4)

Re: I have a problems

Apr 9, 2008 5:51 AM
I am having problems to acess hi5. Appear this message and when i clicked to send me the password by email, i didnt receive it, please help me

ERROR´
"Access to your account has been temporarily restricted because your account may be at risk for unauthorized use. You will need to provide us with a new password before you can log in to hi5.

To change your password and secure your account, please click here. By clicking the link you will be sent an email at ocurrencias@hotmail.com that will provide instructions on changing your password. In case you no longer use that email id, please contact Customer Support directly.

We regret any inconvenience this may cause. Be assured that we at hi5 are committed to safeguarding the security of our member's accounts."
kalomita
Posts: 2
From: cali
Registered: 4/9/08
(2 of 4)

Re: I have a problems

Apr 9, 2008 5:48 AM
como hago para cambiar mi correo electronico del hi5
Ammy
Posts: 1
Registered: 4/8/08
(1 of 4)

I have a problems

Apr 8, 2008 12:21 PM
I am having problems to acess hi5. Appear this message and when i clicked to send me the password by email, i didnt receive it, please help me

ERROR´
"Access to your account has been temporarily restricted because your account may be at risk for unauthorized use. You will need to provide us with a new password before you can log in to hi5.

To change your password and secure your account, please click here. By clicking the link you will be sent an email at ocurrencias@hotmail.com that will provide instructions on changing your password. In case you no longer use that email id, please contact Customer Support directly.

We regret any inconvenience this may cause. Be assured that we at hi5 are committed to safeguarding the security of our member's accounts."